Your Happiness Guarantee
At Home Delites, your complete satisfaction is our commitment. We stand behind every product we deliver and make returns hassle-free when needed.
We're Here for You!
At Home Delites, your delight is our top priority. We handpick and pack every order with care, aiming for perfection when it arrives at your door. But if something isn't quite right, we've got your back! Think of this policy as our promise to make things easy and fair.
Easy Returns: When Things Go Wrong
We happily accept returns within 14 days of delivery if:
Oops, We Messed Up
You received the wrong item or incorrect quantity
Damaged in Transit
Your product arrived broken, defective, or damaged
Not as Described
The item is significantly different from what you saw online
Our (Few) Exceptions - Understanding Why
For everyone's safety, hygiene, and to keep our prices great, we can't accept returns or exchanges for:
Changed Your Mind?
We wish we could, but we can't accept returns simply because you changed your mind or ordered the wrong item by mistake.
Made Just for You
Personalized or custom-made items are unique to your order and can't be resold.
Final Sale Fun
Gift cards and clearance items are sold as-is at special discounted prices.
Your Simple Return Journey
We've designed our return process to be as simple and stress-free as possible:
Reach Out Quickly
Email our friendly support team at support@homedelites.com within 14 days of delivery. Include your order number and photos showing the issue.
We Make it Easy
Once approved, we'll email you a prepaid return shipping label and simple instructions.
Pack it Up
Please send the item back unused, in its original packaging, and in perfect resalable condition.
Ship Promptly
Send it back within 7 days of getting your return approval.
Speedy Refunds
Once we receive your return and give it a quick check:
- We'll process your refund to your original payment method.
- You'll see the refund in your account within 5–10 business days (banks sometimes take a little extra time).
Peace of Mind Warranty
Breathe easy! Your Home Delites purchase comes with a 1-Year Warranty against manufacturing defects and faults under normal use.
What's Covered
If your product has a genuine manufacturing flaw within a year, we'll fix it, replace it, or find another fair solution.
What's Not Covered
Like all warranties, ours can't cover accidents or everyday life. This includes damage from misuse, abuse, neglect, accidents, improper handling, incorrect installation (unless we did it!), or normal wear and tear.
Warranty Assistance
Think your item has a warranty issue? Contact us with your order details and photos.
Contact Support TeamQuestions? We're All Ears!
Your satisfaction isn't just a goal – it's our guarantee. If you have any questions about returns, refunds, warranties, or anything else, our super-friendly customer happiness team is ready to help!
We're Here to Help
Email us anytime at support@homedelites.com and we'll respond within 24 hours!
Email Support