Your Happiness Guarantee | Home Delites

Your Happiness Guarantee

At Home Delites, your complete satisfaction is our commitment. We stand behind every product we deliver and make returns hassle-free when needed.

Effective: June 23, 2025

We're Here for You!

At Home Delites, your delight is our top priority. We handpick and pack every order with care, aiming for perfection when it arrives at your door. But if something isn't quite right, we've got your back! Think of this policy as our promise to make things easy and fair.

Easy Returns: When Things Go Wrong

We happily accept returns within 14 days of delivery if:

Oops, We Messed Up

You received the wrong item or incorrect quantity

Damaged in Transit

Your product arrived broken, defective, or damaged

Not as Described

The item is significantly different from what you saw online

Our (Few) Exceptions - Understanding Why

For everyone's safety, hygiene, and to keep our prices great, we can't accept returns or exchanges for:

Changed Your Mind?

We wish we could, but we can't accept returns simply because you changed your mind or ordered the wrong item by mistake.

Made Just for You

Personalized or custom-made items are unique to your order and can't be resold.

Final Sale Fun

Gift cards and clearance items are sold as-is at special discounted prices.

Your Simple Return Journey

We've designed our return process to be as simple and stress-free as possible:

1

Reach Out Quickly

Email our friendly support team at support@homedelites.com within 14 days of delivery. Include your order number and photos showing the issue.

2

We Make it Easy

Once approved, we'll email you a prepaid return shipping label and simple instructions.

3

Pack it Up

Please send the item back unused, in its original packaging, and in perfect resalable condition.

4

Ship Promptly

Send it back within 7 days of getting your return approval.

Speedy Refunds

Once we receive your return and give it a quick check:

  • We'll process your refund to your original payment method.
  • You'll see the refund in your account within 5–10 business days (banks sometimes take a little extra time).

Peace of Mind Warranty

Breathe easy! Your Home Delites purchase comes with a 1-Year Warranty against manufacturing defects and faults under normal use.

What's Covered

If your product has a genuine manufacturing flaw within a year, we'll fix it, replace it, or find another fair solution.

What's Not Covered

Like all warranties, ours can't cover accidents or everyday life. This includes damage from misuse, abuse, neglect, accidents, improper handling, incorrect installation (unless we did it!), or normal wear and tear.

Warranty Assistance

Think your item has a warranty issue? Contact us with your order details and photos.

Contact Support Team

Questions? We're All Ears!

Your satisfaction isn't just a goal – it's our guarantee. If you have any questions about returns, refunds, warranties, or anything else, our super-friendly customer happiness team is ready to help!

We're Here to Help

Email us anytime at support@homedelites.com and we'll respond within 24 hours!

Email Support

We're honored to be part of your home and committed to your complete satisfaction.

Your Satisfaction Guaranteed